Privacy Policy: NorthStar Concierge Health Support

Effective Date: March 12, 2026

1. Introduction

At NorthStar Concierge Health Support ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your data.

2. Information We Collect

We collect information that you voluntarily provide to us to facilitate health advocacy services.

  • Personal Identifiers: Name, email address, phone number, and mailing address.

  • Health Information: Any medical history, diagnosis details, or insurance information you share with us so we can advocate on your behalf.

  • Financial Data: We do not collect or store Social Security numbers or bank account details on our servers. All payment information is processed securely through Stripe.

3. How We Use Your Information

Your data is used strictly for:

  • Providing health advocacy and navigation support.

  • Communicating with you regarding your case or our services.

  • Processing payments for services rendered.

  • Improving our website and service offerings.

4. Third-Party Service Providers

We do not sell your data. We only share information with third parties necessary to run our business:

  • Payment Processing: We use Stripe to process payments. When you pay, you are providing your bank or card details directly to Stripe. You can view their privacy policy at Stripe.com.

  • Legal Requirements: We may disclose information if required by law or to protect our legal rights.

5. Data Security

We implement industry-standard security measures to protect your personal and health-related information.

  • No SSNs: We intentionally do not collect Social Security numbers to minimize risk to your identity.

  • Encryption: Our website uses SSL (Secure Sockets Layer) encryption to ensure data transmitted to us is secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Request a copy of the personal data we hold about you.

  • Request that we delete your personal data.

  • Withdraw consent for us to process your health information at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

8. Contact Us

If you have questions about this policy or how your health advocacy data is handled, please contact us at: info@northstarhealthconcierge.com (612) 458-0544