Think of us as your professional "healthcare project manager." While your doctors focus on your biology, we focus on the logistics. We help you research specialists, organize your medical records, navigate insurance denials, and prepare you for appointments so you can make informed decisions.

No. NorthStar Concierge Health Support provides non-clinical advocacy. We do not diagnose, treat, or provide medical procedures. Our role is to empower you with information and manage the "red tape" of the healthcare system so you can focus on your recovery.

For your security and convenience, we use Stripe to process all payments. You can pay via credit card or bank transfer through our secure payment portal. We do not store your financial information on our servers.

Health advocacy is typically a private-pay service and is not covered by standard health insurance. However, our services often pay for themselves by helping you avoid billing errors, finding cost-effective care options, and successfully appealing insurance denials.

Absolutely. Even though we are not a doctor's office, we treat your data with the highest level of discretion. We collect only the information necessary to help you, and we never ask for Social Security numbers. Please see our [Privacy Policy] for more details.

No. If you are experiencing a medical emergency, please call 911 or go to the nearest emergency room immediately. Our services are for planned navigation, research, and long-term advocacy support.